Jazã & Sakeenah
Back to home
Legal

PRIVACY POLICY

Effective Date: 27 June 2026

How Jazã & Sakeenah collects, uses, stores, and protects your personal information.

Jazã & Sakeenah Company Limited ("Jazã & Sakeenah", "Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information obtained through the Jazã & Sakeenah platform, website, web application, mobile interfaces, and related services (collectively, the "Platform"). By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

1. WHO WE ARE

Jazã & Sakeenah Company Limited is a Property Development and Real Estate Investment Company with its head office located at: Suite 796, Block A-4, HFP Eastline Complex, Lekki, Lagos State, Nigeria. The Company operates a technology-driven real estate platform that facilitates property discovery, acquisition, allocation, ownership documentation, resale support, and related real estate services.

2. INFORMATION WE COLLECT

We may collect information directly from you, automatically through your use of the Platform, or from lawful third-party sources. Information You Provide This may include:

  • Full name
  • Date of birth
  • Gender (where applicable)
  • Nationality
  • Residential address
  • Mailing address
  • Email address
  • Telephone number
  • Government-issued identification details
  • Passport information (where applicable)
  • Tax identification information (where applicable)
  • Payment-related information
  • Property ownership records
  • Beneficiary or next-of-kin details (where applicable)
  • Communications with our support team

Property and Transaction Information This may include:

  • Purchased properties
  • Allocation records
  • Payment history
  • Ownership records
  • Transfer requests
  • Resale requests
  • Documentation history
  • Referral records

Information Collected Automatically When you use the Platform, we may automatically collect:

  • Device information
  • Browser information
  • Operating system details
  • IP address
  • Location-related data
  • Login activity
  • Usage patterns
  • Platform interactions
  • Cookies and similar technologies

3. HOW WE USE YOUR INFORMATION

We may use your information to:

  • Create and manage your account
  • Verify your identity
  • Process purchases and payments
  • Generate agreements and property documents
  • Process allocations
  • Manage ownership records
  • Facilitate transfers and resales
  • Provide customer support
  • Communicate important updates
  • Improve Platform functionality
  • Detect fraud and unauthorized activity
  • Comply with legal obligations
  • Resolve disputes
  • Protect the security of the Platform

4. LEGAL BASIS FOR PROCESSING

Where applicable, we process personal information based on one or more of the following grounds:

  • Your consent
  • Performance of contractual obligations
  • Compliance with legal obligations
  • Legitimate business interests
  • Protection of legal rights
  • Prevention of fraud and abuse

5. PROPERTY RECORDS AND OWNERSHIP DATA

Because the Platform facilitates property ownership and allocation, we maintain records relating to:

  • Property purchases
  • Allocations
  • Ownership status
  • Documentation history
  • Transfers
  • Resale activities

Such records may be retained for legal, regulatory, contractual, and operational purposes even after account closure where required by law or legitimate business necessity.

6. COOKIES AND SIMILAR TECHNOLOGIES

The Platform may use cookies, analytics tools, and similar technologies to:

  • Authenticate users
  • Maintain account sessions
  • Improve user experience
  • Understand usage patterns
  • Enhance security
  • Measure platform performance

You may control certain cookie settings through your browser, although disabling cookies may affect Platform functionality.

7. SHARING OF INFORMATION

We do not sell personal information. We may share information only where reasonably necessary, including with:

  • Payment processors
  • Surveyors
  • Legal professionals
  • Engineers and other built industry professionals
  • Property consultants
  • Regulatory authorities
  • Government agencies
  • Technology service providers
  • Hosting providers
  • Professional advisers
  • Law enforcement authorities where legally required

Any such disclosure shall be limited to what is reasonably necessary for the relevant purpose.

8. INTERNATIONAL USERS

The Platform may be accessed by users from countries outside Nigeria. Regardless of user location, information may be processed, stored, and managed in accordance with Nigerian law and this Privacy Policy. By using the Platform, international users consent to the transfer and processing of information as described herein.

9. DATA SECURITY

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against:

  • Unauthorized access
  • Unauthorized disclosure
  • Alteration
  • Misuse
  • Loss
  • Destruction

However, no electronic system can guarantee absolute security, and users acknowledge that transmission of information over the internet carries inherent risks.

10. ACCOUNT SECURITY

Users are responsible for:

  • Maintaining the confidentiality of login credentials
  • Protecting account access
  • Monitoring account activity
  • Promptly notifying us of unauthorized access

The Company shall not be responsible for losses resulting from compromised credentials caused by user negligence.

11. DATA RETENTION

We retain information only for as long as reasonably necessary to:

  • Provide services
  • Maintain ownership records
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements
  • Protect legitimate business interests

Certain property ownership records may be retained for extended periods due to regulatory and land administration requirements.

12. YOUR RIGHTS

Subject to applicable laws, you may have the right to:

  • Request access to your information
  • Request correction of inaccurate information
  • Request deletion of information where legally permissible
  • Request restriction of processing
  • Object to certain processing activities
  • Withdraw consent where consent is the legal basis of processing

These rights may be limited where retention is necessary for legal, contractual, regulatory, security, or ownership-record purposes.

13. MARKETING COMMUNICATIONS

We may send:

  • Service notifications
  • Transaction updates
  • Ownership updates
  • Property-related information
  • Promotional communications

You may opt out of promotional communications at any time. However, transactional and service-related communications may continue where necessary.

14. THIRD-PARTY LINKS AND SERVICES

The Platform may contain links to third-party websites, applications, services, maps, payment gateways, or resources. We are not responsible for the privacy practices or content of third-party services. Users are encouraged to review the privacy policies of such third parties independently.

15. CHILDREN'S PRIVACY

The Platform is not intended for persons under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that information belonging to a minor has been collected, we may take steps to remove such information where appropriate.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in:

  • Legal requirements
  • Regulatory obligations
  • Platform features
  • Business operations
  • Security practices

Updated versions shall become effective upon publication on the Platform unless otherwise stated. Continued use of the Platform constitutes acceptance of the revised Privacy Policy.

17. CONTACT US

For privacy-related inquiries, requests, complaints, or concerns, please contact: Jazã & Sakeenah Company Limited Head Office: Suite 796, Block A-4, HFP Eastline Complex, Lekki, Lagos State, Nigeria. Users should utilize the official contact channels published on the Platform for all privacy-related communications.